Sandy S.

“Now that we have returned home, we just wanted to say “thank you” for your attempts to make our unfortunate incident a little bit brighter. Gladys was absolutely fantastic, helpful, understanding and compassionate. She really calmed me down and got me focused on where to go and what to do next. I was very touched by her “aloha”. Thank you for the “goodie bag” too!

Sandy S. (Great Falls, Virginia)