Frequently Asked Questions

  • How does a visitor qualify for your services?

    They must be a mainland or international visitor with a round-trip airline ticket to qualify for our services and be here for less than 60 days.

  • What can you do for the visitor?

    The Visitor Aloha Society is a temporary lifeline to provide initial assistance until you can contact family and friends at home. It is not a long-term provider or insurance provider.

  • Do you advance cash?

    No, we do not give out cash, but we can provide temporary services to address the visitor’s immediate needs.

  • How do you know when a visitor has had an unfortunate incident?

    Usually, the Visitor Aloha Society works closely with law enforcement and health care officials and members of the tourism industry who contact our office.

  • How long will you provide services for the visitor?

    We are a short-term emergency agency, and most visitors are able to receive family support or obtain other resources in a day or two.

  • Will you provide a round-trip ticket to Hawaii or return ticket home?

    No, we do not pay for Hawaii vacations or provide return airfare.