Frequently Asked Questions
How does a visitor qualify for your services?
They must be a mainland or international visitor with a round-trip airline ticket to qualify for our services and be here for less than 60 days.
What can you do for the visitor?
The Visitor Aloha Society is a temporary lifeline to provide initial assistance until you can contact family and friends at home. It is not a long-term provider or insurance provider.
Do you advance cash?
No, we do not give out cash, but we can provide temporary services to address the visitor’s immediate needs.
How do you know when a visitor has had an unfortunate incident?
Usually, the Visitor Aloha Society works closely with law enforcement and health care officials and members of the tourism industry who contact our office.
How long will you provide services for the visitor?
We are a short-term emergency agency, and most visitors are able to receive family support or obtain other resources in a day or two.
Will you provide a round-trip ticket to Hawaii or return ticket home?
No, we do not pay for Hawaii vacations or provide return airfare.